Legos, Change Management, and Fitting Into a New Vision (5-20-26)

Our last entry was about Legos, change management, and making the next step easy to take. This week is about helping Lego pieces and people fit into a new and different vision.

I first heard about Brad Barber about a year ago. He is a Lego builder with a knack of being able to turn any set he gets his hands on into a Millenium Falcon, the famous ship from Star Wars. He does this by creatively rearranging the pieces from that set only. No outside pieces are allowed. Simba becomes the Millenium Falcon. Cinderella’s dress becomes the Millenium Falcon. Dinosaurs become the Millenium Falcon.

Let’s connect things. In the world of work, there are a lot of pieces including employees, processes, and tech. Often, they are configured in a specific way, so people assume they can only be that thing, much like many people would assume a Simba Lion King set could only be Simba. The truth is, we all have the ability to grow, change, and become part of new things if we are guided in the right direction.

This all makes me think of Brad’s work. The beauty of his work is that he can see the pieces for what they are, understand their value, and also how they might exist in a new design and system. He doesn’t break the pieces. He doesn’t twist and pull them into new shapes. He understands their strengths and leverages them differently. He designs something, so he can leverage all their strengths to achieve a new goals. One of the most important parts of change management is connecting with people to help them understand how they are valued AND how they could fit into the new system. This shifts change from something to be afraid of to being something we can be part of.

The challenge: As you lead change, how will you help others see where they fit?

Bonus thought: AI is one of the forces changing our vision for how work gets done. I can’t speak for all areas, but I can speak a bit for market research. It’s true that AI is changing and will continue to change the way do research and gather insights. At the same time, the value and the core of what makes market researchers great will always be there and will always be important. Things like curiosity, the ability to define business questions, understanding decisions in context, and influencing without authority will be constants even as we evolve.

Have a jolly good day,

Andrew Embry

Legos, Change Management, and Making Next Steps Clear and Easy to Take (4-29-26)

Last week was about Legos, change management, and breaking builds down into achievable milestones. This week is about Lego instruction manuals and making it easy to take the next step.

This is going to sound weird. One of my favorite things about Lego sets are their instructions. Lego does a fabulous job of making the next steps clear and easy to execute. This enables me to spend more time on building vs being confused by what is going on (which is how I feel about non-Lego brands).

Lego does a few specific things to make it easy to take the next step. First, they break the build down into sections, which we discussed last week. Second, each step is small and manageable. They don’t ask you to do too much in one step. You just put together a few pieces and then move to the next step. Third, each step clearly outlines what you need, so you can make sure you’re ready. Last, they will do special callouts if something is particularly tricky or might be missed.

How does this all stack together? Think about work for a moment. Have you ever been part of an initiative and said something like, “I understand why we are trying to go there. I just don’t know HOW.” This is something I hear a lot, and something I’ve experienced quite a few times throughout my career. When this happens, it is because the immediate next step is unclear. Imagine if we had Lego directions to guide us. Imagine if we had plans in place that helped make it easier to take the next step. No matter where you were in the process you’d be able to say, “Here is the action I’m supposed to take.” That would enable us to spend less time lost in swirl and more time executing. As leaders, it’s on us to help drive this level of clarity.

The challenge: How will you make the next steps clear and easier to execute?

Bonus: I recognize that things are always evolving, so the directions may not be as simple and straight forward as Lego instructions. However, we can all make sure we are clear about what is moving in the right direction. We can all make sure that we make it easy to take the next step. For example, it’s really easy to say, “Just use AI to go faster,” but that’s not helpful to anyone, because it lacks so much clarity that it becomes overwhelming and paralyzing. Even if people would randomly use AI, it doesn’t mean it would be good. A better approach would be, “We can use AI to make this specific part of this process better. To get started, use X AI tool to solve Y problem. Here is the first step to take to get you going…”

Have a jolly good day,

Andrew Embry

Legos, Change Management, and Clear Milestones (4-22-26)

Last week we kicked off our series about Legos and change management by focusing on knowing what you’re building. This week is about breaking Lego builds down into sections and having clear milestones.

My parents bought me this Spider-man set a few years ago for Christmas and it’s one of my all-time favorites. It is comprised of 2099 pieces. Imagine how difficult that would have been if all of the pieces would have just been mixed in together. That would have been horrible! Luckily, Lego doesn’t do that. They break the build down into digestible sections. Each section has a bag with the pieces you need for that section. You then work through the instruction book section by section until you’re done.

Let’s connect this to work. How often have you been involved in an organization wide initiative and been utterly confused on how to execute it? That’s happened to me a lot throughout the years. It’s almost like they dump a bunch of info (Lego bricks 😉) on you and hope you just figure it out.

Now, think about the time when you’ve been involved in something complicated, but they did a nice job of breaking it down into digestible sections. You could see how all of the milestones would add up to get you to where you need to go. You also were clear on what you needed to accomplish for each milestone. What impact did this have on you? I’ve found in these situations I was less confused and could put my effort toward executing vs figuring out what the heck was going on.

The challenge- How can we break complicated initiatives down into easier to execute milestones?

Have a jolly good day,

Andrew Embry

Bonus Blog- Guiding the River (4-13-26)

Happy Monday!

This is a bonus blog. Sharing in case it helps you too. It’s about being overwhelmed and seeking control vs guiding the chaos.

Over the past few months, I’ve had times where I felt overwhelmed with change and the rate of change whether it’s AI, work, my kids getting older, other life stuff, etc. Have you felt the same way? When I feel a bit overwhelmed, it’s easy to wish for control. Over the past few days, I’ve been reflecting and remembering that it’s not my job to control the chaos. Controlling the chaos is impossible. All I can do is try to channel it and guide it in the right direction. Once I realized this, I had more peace.

This led to me creating this short 1 minute poem I call “Guiding the River”. I hope you like it. You can watch the poem by clicking HERE and I’ve included the text at the bottom of this entry.

The challenge- Will you try to control the chaos or will you let go and attempt to guide it?

Have a jolly good day,

Andrew Embry

Guiding the River

I stand on the bank

watching the river

the same way farmers watch crops.

Wondering what and when something will happen.

The river is agitated,

rushing,

gurgling,

spitting.

The same river that brings much needed life,

also brings destructive floods.

The same river that is crisp and clean

is filled with silt and sediment from muddy banks.

The same river you peacefully float on

can drag you away thrashing with its current.

There is too much power in the river to control it.

There is too much power in seeds to tell them exactly how to grow.

Like a farmer, I don’t seek to control the river,

because that is impossible for mere humans.

I merely seek to create space and guide it along its path.

A nudge here.

Shaping the bend differently there.

Redirecting water downstream.

And the river will be less agitated.

And the river will be more free

Flowing to nourish the crops

and souls that need it.

Andrew Embry April 2026

1-Up Mushrooms, Extra Lives, and Extra Chances (4-1-26)

Last week was about balancing where you are and lofty goals. This week is about 1-up mushrooms, extra lives, and the power of having extra chances.

If you’ve never played the Super Mario games, it’s important to know that in many of the games you have limited lives. Once you exhaust those lives, the game is done. With this in mind, imagine playing Mario and you are on your last life. If you make a mistake, it is game over. How do you feel? I’m assuming you feel a bit anxious, less likely to take risks, worried about failure, etc. Now imagine, that you have found some of the beautiful green 1-up mushrooms. All of a sudden you have multiple lives. Your chances aren’t unlimited, but you have more than just one. How do you feel now? I’m assuming you’d feel a little more relaxed, more willing to explore and experiment, and in a better mental place to do well in the game.

Let’s connect this to work. Have you ever been on a team or in a situation where you felt you were on your last life? You knew that if a mistake was made it would be punished harshly. It would be game over. What did that feel like? Did you do your best work in that situation? When I’ve been in those situations I’ve felt tense, hesitant to take risks, and kind of miserable. I did good work, but I definitely didn’t do my best work in that situation.

Now think about the teams and situations where you felt you had some extra lives. What did that feel like to you? Did you do your best work in these situations? For me, these are the situations where I knew I could take a risk. I knew I could make a mistake and it would be okay. I knew I had the opportunity to learn from these shortcomings and make it even better. It’s true that I had misses, and it’s true that my work product was FAR SUPERIOR.

At the end of the day, whether you feel like you have extra lives or not isn’t just about you. It’s also about leadership and culture. Leaders, whether formal or informal, go a long way in shaping the culture that dictates the norms and how the game is played.

The challenge- How will you create an environment where people feel like they have extra lives and extra chances?

Bonus thought- Just want to say I’m thankful for a leader, HiT crew, and broader market research culture that gives me the feeling of having extra lives, especially as my work is focused on AI. I feel every couple of months things change drastically and I realize that my initial thoughts were a miss. Without those extra lives, it would have been game over for me a long time ago. With those extra lives, we are building something incredible together.

Have a jolly good day,

Andrew Embry

Quarterly Self-Assessment (3-25-26)

It’s a bonus blog! I hope you’re excited 😉 For the past few years I’ve used the last Wednesday of the first quarter to share a blog on doing quarterly check-ins for work and yourself. This will be a longer email, because I’m sharing my own self-assessment.

I just had my first performance check-in of the year at work. In preparation for that I asked myself, what are 2-3 highlights? What are 2-3 opportunities to do better? What are some learnings from Q1 I can apply moving forward?

What does this have to do anything? While this is great for work, we could apply this same thinking to our personal lives as well. What are some of your goals for 2026? How did you do with them in Q1? Take a moment and CELEBRATE progress you’ve made. After you celebrate, then you can reflect on your gaps, why they exist, and how you can close them.

The challenge: Will you take the time to do a quarterly check-in? What changes will you make to set yourself up for the rest of the year?

Bonus: Here is my review based on the dimensions in my life I set goals for. Hopefully, it sparks a thought or two for you.

Make a Choice (B-) This is my theme for the year. I wanted to be more intentional about where I invested my time and energy, because things were better when I was intentional. While I did okay, there were a few areas, mainly in my physical health where I just kept falling into mindless habits.
Mental Health (B) The goal is to feel like I’m in a good, strong, solid mental state. I’m feeling pretty good right now, which is particularly impressive with all that is going on in life and work. In the grand scheme of things I think I’m doing a good job of being grounded and focusing on the things I can control. To get to an A, I need to make improvements in my physical health and I also need to be more intentional about investing in things that recharge me vs just resting.
Physical Health (C) Overall, the goal is to be healthier. On the good side, I’ve been getting pretty good sleep and I completed my yeti race. On the needs improvement side, I haven’t been able to find a rhythm where I’m working out/being active on a regular basis.
Family (B+) The goal is to feel like I’m being an amazing husband and dad. I’m feeling pretty good about things right now. My kids are 12 and almost 14, and the teenage hormones are real. There are a lot of days filled with dragons, but I’m comfortable standing in the fire and not getting burned. I do think I’ve been a bit caught up in work lately and I don’t want to lean too heavy into the work side.
Career (B) The goal is to feel like I’m delivering magic, where things are effortless and just cranking out high quality work constantly. It’s a high bar, and one I always strive for. I feel good about what I’ve done and delivered this year ranging from AI strategies to AI playbooks to evolving AI tools, but it doesn’t feel like magic yet. I’m still trying to navigate some swirl and wrap my brain and arms around a potential future that seems to change every day. Also, in the midst of all of the AI evolution and organizational change, the flood is real and trying to survive that and help others survive that feels overwhelming at times. Overall, I’m on the right path and need to keep focused on pushing the next evolution and broader adoption/utility. I’ll get there and the magic is going to be pretty incredible 😉

Have a jolly good day,

Andrew Embry

Balancing Where You Are and Lofty Goals (3-25-26)

Last week was about Mario, chasing Power Moons, and making progress. This week is about Super Mario Wonder, celebrating where you are, and having lofty goals.

Currently, I’m playing Super Mario Wonder, a recent side scrolling game filled with bright colors and fun powers. I’m pretty good and I often reach a flow state, where I effortlessly sprint through the level, perfectly time every jump and move, dodge the bad guys, gather all of the purple coins, find all of the wonder seeds, and capture the flag at its peak at the end of the level. Sometimes, I’m not in this flow state. I still beat the level, but it’s not quite as magical or smooth. When I’m not beating levels in the flow state, I’m still having fun. I’m still doing well. It’ s just not magic. I don’t beat myself up when this happens. I don’t get mad or overly critical. I am proud of beating the level AND I continue to go after achieving the flow state.

Let’s make some connections. Think about work for a minute. How do you balance being proud of where you are and aspirational goals? Yesterday, I had my first performance check-in and I told my boss I was feeling pretty good about things. He asked me what it would look like to be doing great. I told him I would be delivering magic. Everything would move and be effortless, and he basically said, “So you’d be doing miracles?” Well, basically 😉

I explained that I’ve done magic before at work, so I know what that looks and feels like. That’s what I’m chasing. I’m very proud of everything I’ve done this quarter. However, similar to our Mario story, I’m beating level, but it’s not flow state level magic right now. I’m not crushing myself because I failed to meet a borderline unrealistic expectation. I’m just acknowledging that I have lofty goals that I know I can get to. I’m reflecting and thinking about how I can handle things in the future to enhance my chances of delivering magic. I’m celebrating what I’ve done, while still aiming high.

The challenge- How will you balance lofty goals with being proud of what you’re delivering?

Have a jolly good day,

Andrew Embry

Seismic Chess and Preparing for a Shifting Board (3-4-26)

Last week was about chess, glorps, and dealing with obstacles. This week we will talk about seismic chess and preparing for shifts.

Cam has an older chess board that has been ripped in half. Instead of throwing it away, we now use this board to create new versions of the game. One of the iterations is seismic chess. In this game all of the normal rules apply, but there is a 5 minute timer. When the timer goes off, we shift one half of the board down and one half of the board up, so they are no longer a square but create a brand new shape. This timer keeps repeating until the game is over.

Anyway, I was playing the game with Cameron. I knew the rules. I knew the board would shift. Still, I hadn’t factored that into how I was playing the game. Everything was going fine until the timer went off. When it did the board shifted and all of a sudden I was at a major disadvantage. Cameron beat me in the next move. Now, I could complain and say he was lucky, but the truth is that he anticipated the shifting board better than I did.

How does this connect to work? Right now we are all playing the game the best way we know how. At the same time, AI, political environment, changing consumer demands, and so many other factors are combining and it’s only a matter of time before the entire board massively shifts. It’s hard to evolve. At the same time, if we aren’t making the right moves NOW then we will find ourselves in a place of disadvantage when the board moves. Here are a few things to think about. How might the game board change in the future? What are you doing now and how will that be impacted when the board moves? What could you do to put yourself in a better position?

The challenge: How will you prepare for the shifting board?

Bonus 1: I know I mainly used this metaphor to connect to work, but it can connect to life too. Think about the different ways your board could shift. Maybe you are getting older. Maybe you are retiring. Maybe you are starting a new family. Spending time to get ourselves right puts us in the best position to move with these shifts.

Bonus 2: I recently had a convo like this with my boss. I shared that I can feel the board shifting and that changes my job. Year 1 was all about casting a dream for where we are going with AI and building infrastructure. Year 2 was about making that dream tangible by leading product strategy. In year 3, the river is coming and it’s my job to help us navigate it so we ride the wave instead of being swept away. I’m trying to think through how I can continue to pivot.

Have a jolly good day,

Andrew Embry

Feeling Overwhelmed and Taking Small Steps Forward (2-26-26)

Bonus blog about feeling overwhelmed and focusing on moving forward, no matter how small the step is. The Universe says someone needs this message today, so if it was you give the Universe a thank you.

I had some physical health related goals for myself related to working out, training for races, etc. I’m nowhere close to where I wanted to be in relation to those goals. The more I realized how far off I am the more I thought about how much I needed to do to catch up, which made me feel overwhelmed and paralyzed to the point that I stopped taking action toward my goals. Eventually I snapped out of it, when I asked, “What’s the smallest step forward I can take?” I took my initial lifting routine and significantly cut it down. I took my running program and significantly cut it down. Then, something interesting happened. I wasn’t paralyzed anymore. I allowed myself to focus on just moving forward, so I started to take action. It may not be perfect, but taking steps forward is better than not moving. I’m now taking more consistent action in the right direction.

Let’s connect this to work. In our story, I described how the looming physical goals ended up leaving me overwhelmed and paralyzed. Have you ever felt that way at work? I had this exact experience at work this week. It is my job to enable and drive adoption of AI for our incredible market research community. I’ve been reading and listening to leaders talk about AI and the ideal state, and it just hit me hard for some reason. I saw the ideal state, and I saw how big and complicated the gap is to get there. The gap is a tech gap, a culture gap, a workflow gap, a new habit gap, and more. The questions of, “How do we close this gap fast enough? How do we find a way to catch something moving so fast?” began swirling and I started to notice that overwhelm and paralysis was trying to set in. Then I remembered, it’s not my job to be perfect. It’s not my job to solve all problems in one day and miraculously get ahead of a massive shift that no one really knows where it is going. It’s my job to find a way to help us all move forward in the right direction, even if those steps feel small. It is my job to consistently keep us moving forward, because sooner or later those steps will add up. Once I embraced that I need to keep taking steps forward, I could get more focused on identifying what those steps are and get moving again.

The challenge: If you are feeling paralyzed, will you remember you just need to move forward, even if the steps are small?

Bonus: Part of what helped me snap out of it on the work side was a friend who said something nice like, “You’re doing a pretty god job of keeping us moving.” Sometimes an affirming word is all you need.

Peace,

Andrew Embry

Chess, Glorps, and Work Obstacles (2-24-26)

Last week was about translating concepts into action. This week is about chess, glorps, and work obstacles.

One of the most popular versions of chess that Cam created is called Glorp, which is like normal chess with more obstacles thrown in to contend with. Glorps are additional pieces that are put on the board and are represented by the pokemon figures in the picture. They can’t take pieces. They are just there to take up space and block things. You can deal with glorps in 2 ways. First, you can choose to maneuver around them. Second, you are allowed to take a glorp the same way you take any other piece. The catch is that when you take a glorp you move it to another place on the board. Glorps aren’t ever allowed to leave the board, they are always present. This causes you to rethink your strategies and contend with how you will handle glorps throughout the game.

What does this have to do with work? Basically, glorp is just another word for obstacle. Just like the glorps in chess, obstacles will ALWAYS be present. When I play this version of chess, my entire strategy changes, because I know I will have to constantly contend with the glorps.

Now, think about work for a minute. How often do we plan ASSUMING we will have to contend with obstacles? Be honest. I don’t know about you, but I know I can be guilty of planning and assuming things will just work out. Too bad it never happens that way. Over time, I’ve come to realize that in many ways, our jobs aren’t our day-to-day tasks. Our jobs are finding ways to handle glorps (obstacles 😉). Similar to chess, sometimes the best move is to go around the obstacle. Sometimes, the best move is to take the obstacle head on. Even when you handle one glorp, the next blocker will always be just around the corner.

The challenge- How are you embracing and overcoming obstacles (glorps)?

Have a jolly good day,

Andrew Embry