Problem Solving like a Magician (9-8-26)

We are going to kick off a series of things that inspired me during our internal Strategic Insights Summit.  We will start with what David Corsaro taught us about learning how to solve problems like a magician.

David gets on stage and starts by sharing his passion for magic and for gathering insights.  He shares how he has been doing magic for years, been on Penn and Teller, and performed for countless people.  After some initial framing, it’s time for the first trick.  He has us all follow along and asks us to copy his movements with our hands.  The audience is locked in.  We are doing everything he says.  Then, he does the next movement, and no one in the audience can do it.  We are flabbergasted, watching him do something we physically can’t do.

He then begins to break down the trick.  He has us go step by step to see what happened.  I don’t want to give away his secrets.  However, I will share the takeaway he left us with.  That takeaway is to be careful of your assumptions, and to ensure you question everything.  The entire audience had made one simple assumption, and that is what had doomed us to fail.

Let’s connect this to work.  Have you ever been in a situation where something didn’t go well, and you later realized it’s because you made an incorrect assumption?  I have.  It’s so easy to do this, especially when life is moving so quickly.  It’s also easy, because we are programmed to fall into a routine.  Think about it.  How many times have you heard, “Well, that’s just how we do it,” as if it were a law written in stone?

The world is moving and changing faster than ever before.  If we are going to build something for a new kind of future, we need to be constantly challenging ourselves and the status quo.  This all starts with recognizing and challenging the assumptions we make.

The challenge- What assumptions will you challenge today?

Have a jolly good day,

Andrew Embry

How will you support and instill confidence in others? (1-26-26)

If you’re in the Midwest, I hope you are surviving the snow.  This is a bonus blog.  The question for us to reflect on is, “How will I support and instill confidence in others?”

Last week I was invited to speak at and attend the Insights Association CEO Summit.  It was a conference filled with insight leaders across various functions and industries.  There were companies of all sizes and focus areas.  If I’m being honest, I was a bit nervous about speaking there.  I’m not a deep technical market research expert.  I’m not a CEO level leader.  I’m not someone who knows all of the technical ins and outs of every last AI model and offering.

I call my parents the night before I’m supposed to give my talk.  I’m on speaker phone with both of them talking about the flight down, the nice weather, etc.  I mention that my talk is tomorrow.  I start to say that I’m nervous, and before I can fully finish the sentence my mom says, “You were invited for a reason.”  It wasn’t some over the top rah-rah moment.  It wasn’t overly emotional or mushy.  It was a strong direct statement of factual support.  My mom repeated herself, “You were invited for a reason.”  She was saying, “They wouldn’t invite you if you weren’t good. Whoever invited you felt that you had something worthy to say or they wouldn’t put their neck out. You’ve done good work. You’re more than capable. Just do the thing.”  It was a nice confidence boost, and things went well the next day.

What does this have to do with work?  I have a memory from early in my career that will always be burned into my memory.  I was a young associate, relatively new to my role.  Bryan Lapel, who led the function at the time, brought me into a room and said something like, “This is a complicated mess.  I’m 100% confident that you will deliver.”  He said it in a tone that the outcome was inevitable.  It was probably a 30 second conversation.  I stepped out of that enclave like, “Get ready world! I’m going to run through some walls now!”  Have you ever had a moment like that where a leader instilled that level of confidence in you?  Have you ever been able to deliver a moment like that for someone else?

The challenge: How will you support and instill confidence in others?

Andrew Embry