As we start off the year and begin to dive back into the craziness, I think we can all agree that we want to make sure that throughout the year we are taking care of each other in order to avoid exhaustion and burn out. With this in mind, I want us to reflect on electrical current, parenting, leadership, and burn out. If you’re in an official leadership position, I hope you read this and seriously consider the themes and implications. Side note, I’m in an official leadership position, and I’m writing this as a reminder to myself more than anything.
Let’s pretend for a minute that I took a lot of heavy power using appliances and plugged all of them into the same surge protector. It might look something like this picture. I’d assume that you’re thinking, “Why would you do that? That is not smart at all. Even though it’s a surge protector, it is not designed to handle that amount of electrical current. You’re going to burn something down.”
Now let’s think of parenting. Imagine that I have an overwhelming list of demands for my kids, and I expect everything on my to-do list to be done perfectly, and this occurs over months. My kids struggle with this workload. When I notice them struggling, I tell them, “You just need to practice some self-care. Take a rest.” However, the workload and expectations stay the same. At this point, I’d assume/hope you’re thinking something like, “You’re being a bad dad. You’re giving them an impossible task that is beating them down, and instead of doing something that could help them you are telling them to fix it themselves. They don’t have the power to fix it themselves, because they don’t control the expectations you are putting on them. You need to do something.”
What does this have to do with anything? The overloaded surge protector that would start a fire was MY responsibility because I chose to route too much power through it. When my kids were struggling and couldn’t fix it by practicing self-care, it was MY responsibility, because I controlled the list of demands and expectations. Why don’t we more consistently apply this same thinking when we think about employee burn out? Most things I read and hear about burn out put the responsibility on the individual employee. We tell them to practice self-care, go for a walk, and get plenty of rest. Why don’t we more consistently look at the leader and hold them responsible for creating an environment that is a huge contributing factor to burnout? The fact is, even if the individual practices the best self-care ever, it doesn’t matter if their work environment is always crushing them into the ground. The individual can have some responsibility, but not all. Leaders have a large portion of responsibility with regards to burn out, because their actions or inactions are the ones that create environments where burn out has a higher or lower chance of being a negative force for employees.
Think about it for a minute. If a leader doesn’t have a clear vision, then all the additional energy trying to navigate the swirl is extra burden on the team. If the leader doesn’t have clear priorities about what work needs to be done, the quality it needs to be delivered in, and the effort it should require, then all of the extra work done on things that isn’t needed puts extra burden on the team. If the leader is not actively driving a culture where people feel heard and valued, then all the extra energy people put in to survive that culture is extra burden on the team. Have you ever been on the receiving ends of any of those situations? I have. I’ve found that once you add up all that extra burden ON TOP of already largely out of reach goals and expectations, you have the perfect recipe for burnout. Have you ever been the leader who hasn’t done those things well? I have. What did you notice? I notice when I don’t do those things well, it puts a tremendous burden on folks that shouldn’t be there, and it sucks their souls.
The challenge: As a leader, what are you doing to create an environment that minimizes the potential of burnout? Asked another way, as a leader are your actions increasing or decreasing the chances of people experiencing burn out?
Have a jolly good day,
Andrew Embry