Super Mario, Warp Pipes, and Looking for New Ways of Doing Things (3-23-22)

Happy Wednesday,

This is the last entry in our Super Mario series.  We started with Super Stars and how we aren’t always invincible.  We looked at Luigi and being brave enough to face fear.  We thought about leveraging strengths and being curious about each other.  This week is about Super Mario, secret warp zones, and looking for different ways of doing things.

The original Super Mario Brothers game was a simple side scrolling game.  When I first played the game as a little kid, I assumed that I would need to fight through EVERY single level.  The layout and design for the first level made it clear that the screen would scroll in one direction and that I needed to reach the flag at the end of each level to complete it.  I ASSUMED I would need to repeat this process over and over and over again.  However, I was wrong.  If you kept your eyes open and tried new things, you could find hidden passages aka warp zones that could enable you to skip entire worlds.  See the picture.

What does this have to do with anything?  While work isn’t a side scrolling video game, it is a system comprised of standard rules, approaches, processes, and frameworks that we use daily.  In some ways, all those things help us move faster.  However, sometimes, those things become programming that we start to follow without realizing it.  Similar to my experience with Mario, we get so used to the way things are designed that we don’t question if those rules, approaches, processes, and frameworks are always the best ones.  One of my mantras is “There is always the hidden option.”  It doesn’t mean that I necessarily know what the hidden option is.  It doesn’t mean that the hidden option is always best.  Instead, it’s a constant reminder that I shouldn’t allow myself to become so comfortable in the status quo that I stop searching for something better.  Who knows if exploring a little bit outside of the status quo might help us find our own warp zone to better serve our customers?

The challenge: Will you break the status quo and keep your eyes open for a new way of doing things?

Bonus real world example: Last fall I had A, B, C workstreams I wanted to work on in parallel.  I was told that our processes dictated that I only do one at a time, so I’d have to do A then B then C.  Doing the projects in this way was the standard approach, but it would also add weeks to our timelines and make us miss our deadlines.  Instead of accepting this, I researched the process.  I realized technically we could work on A, B, and C simultaneously, even though we normally didn’t do it that way.  I called the person who owned the process, explained the situation, and how we could work on A, B, and C at the same time and still be compliant with the process.  They basically said, “That’s different, but you can still do it.  I just need you to email Bob and then make a note in the system about this, so we remember.”  All of a sudden, the things that couldn’t be done because of the process were now being done.  We were able to work on A, B, and C to hit our deadlines, and all I ended up doing was researching a process, having an extra conversation, and sending an email.  It was about 30 minutes of work to shave weeks off our timeline.  It’s all because I kept my eyes open for the hidden option when I hit a wall, and I found that warp pipe to get us to where we needed to be.

Have a jolly good day,

Andrew Embry

Shy Guy and Allowing Ourselves to be Curious (3-16-22)

Last week was about leveraging our strengths and the strengths of others.  This week is about Shy Guy and allowing ourselves to be curious. 

Shy Guy is a relatively minor side character and Super Mario enemy.  See the image.  A few years ago, I stumbled across an image of Shy Guy and I paused.  This character I had known since I was a little kid, now had piqued my curiosity.  There was something intriguing about a character wearing a mask and robe.  As I looked at him, I began to wonder.  What is his story?  What are some of his favorite memories?  How does he feel about things? As I explored my curiosity, I began to write different things.  “Shy Guy doesn’t talk much but has journals full of sweet love poems.” and “Shy Guy wears a mask, so the world can’t see him snickering.” From there I began to write poems further exploring who he is.  As I did this, I quickly realized this quirky character had more depth than I ever imagined.  (Poems are at the bottom of this blog if you’re intrigued.)

What does this have to do with anything?  I gave myself permission to be curious about Shy Guy and it led me to explore and better understand a character I had never given a second thought to.  We live in a world focused on speed and rushing, which often interferes with our ability to slow down and be curious. Imagine what would happen if we gave ourselves permission to be more curious about our work and the people we work with.  Imagine how we would have a deeper appreciation for each other if we gave ourselves permission to spend a few more valuable minutes trying to understand someone’s story, their motivation, and the way they see the world.  Imagine how much stronger our relationships would be.  Imagine how much more beauty we would see.

The challenge: Are you giving yourself permission to be curious and explore?

Have a jolly good day,

Andrew Embry

Shy Guy Poems

Shy Guy and Soul Music
3 months. 13 days.
Shy Guy sneaks around his house.
Stealthy.
Silent.
He doesn’t want the curtains to know.
He pounces, shutting them.
The house entirely dark
he stumbles over furniture to find the light.
He curses as he trips.
He peeks outside one more time.
No one is watching.

He blows the dust off the record player.
Memories float up into the air with the dirt specks.

He thinks of his mother,
clutching his hand and his teddy.
Showing them how to twist.
The pearls around her neck
moving in time with the music.

Shy Guy has never been to church,
but is convinced this is soul music.
James Brown.
Funk starts hitting Shy Guy like a wrecking ball,
making the walls he built around himself crumble.

Slowly.
His foot starts tapping.
Slowly.
He smiles again.
Slowly.
He begins peeling back the curtains.

Andrew Embry 2010

Shy Guy Haiku 1

Mask over his mouth.

Hooded robe over body.

He tells no secrets.

Shy Guy Haiku 2

Black holes for his eyes.

Nothing escapes his strong gaze.

No words leave his mouth.

Shy Guy Haiku 3

Mario villain.

Koopa henchman is a monk.

Meek inherit earth.

(Shy Guy) Mask over Heaven

His blackhole eyes consume literary galaxies
with stars and the heavens swirling.
Gravity so strong words cannot escape him.
Not even these,
so fragile
with black ink so faded.
He puts down Milton for the night.

His fingers fiddle with folds of his fierce fire fleece hooded robe.
He places the book down on his nightstand.
His mask beside it.
His beads are already on the door
moving with the night breeze like purple butterfly wings.
With the cloister so quiet
he ruminates
on his own paradise lost.

Andrew Embry 2010

(Shy Guy) Unzipping Closed Secrets

He only speaks before bedtime.
Shy Guy whispers secrets into ziploc bags.
Presses his fingers hard together
sealing every last syllable in tight.

She receives the gift.
Shy Guy blushes burgundy in a white mask.
Surprise!
How can empty ziploc bags weigh so much?

Andrew Embry 2010

Super Mario Odyssey and Leveraging Strengths (3-9-22)

Last week was about Luigi and being brave.  This week is about Super Mario Odyssey and leveraging strengths.

Super Mario Odyssey is one of the more recent Mario games.  In this game you are able to throw your hat to “capture” enemies.  Once you capture them, you become them and gain all of their abilities.  For example, you might need to swim deep underwater.  Mario can’t do that, because he has to breathe.  However, if you become the fish enemy (see pic of fish in the middle) you can swim underwater indefinitely.  On the other hand, maybe you need to fly.  You could capture a flying goomba (see bottom middle of pic), and all of a sudden you have wings to get you where you need to go.  The fish’s powers are awesome, but they won’t help you fly.  Likewise, leveraging the talents of the flying goomba is cool, until you need to swim. 

What does this have to do with anything?  In order to be successful in this game, you have to leverage the strengths of different characters.  We may not be able to throw our hats and capture the strengths of others, but we can make sure we are building teams that have people with different strengths.  We can also make sure that we are putting people in situations that maximize their strengths. 

Have you ever been in a role or situation at work that made the most of your strengths?  What did that feel like?  I love being in that situation.  I find myself in flow states, where the work is hard, but it also feels effortless.  My energy is limitless and my engagement is through the roof.  I’m at the top of my game in those roles.  Not only am I performing at a high level, but I’m doing it in a way that brings a little extra magic to the situation that has positive ripple effects across everything I touch.  As a result, the organization benefits because it gets the most out of what I can uniquely provide.  On the flip side, have you ever been in a role or situation at work that didn’t make the most of your strengths?  What did that feel like?  I’ve been there.  It’s nowhere near as engaging.  In fact, I’ve found those situations to be draining and frustrating.  Sure, in those situations I’ve been able to do the work and perform, but there is a difference between being able to do the job and performing in a way that brings extra magic.  In these situations the organization loses, because the value I provided in that role was nowhere near the value I could have provided in a role that leveraged my talents. 

The challenges: Are you recognizing the strengths of yourself and others? Are you building teams filled with different people with different talents? Are you putting yourself and others in a situation where we can leverage our strengths?

Have a jolly good day,

Andrew Embry

Luigi, Fear, and Bravery

Last week was about Super Mario, Super Stars, and recognizing we can’t be invincible all the time.  This week is about Luigi, fear, and bravery.

In case you aren’t familiar, in the Super Mario series, Mario (in red) has a brother named Luigi (in green).  Mario is typically player 1 and Luigi is player 2.  Mario is portrayed as a happy go lucky hero, always there to save the day.  Luigi is typically portrayed as anxious, nervous, and afraid.  He gets startled and scared easily.  They both end up saving the Mushroom Kingdom and other kingdoms on their joint and solo adventures.

At the surface level, Mario is the hero we all want to be.  He always seems to be confident and sure of himself, saving the day with a smile on his face.  However, I’d argue that Luigi is actually the braver hero.  Luigi is consumed by fear, yet he understands that his mission (saving the kingdom, his friends, and/or his brother) is worth fighting for.  Luigi is terrified, AND he continues to step into scary and difficult situations in order to do the right thing.  Luigi might be player 2, but he’s number 1 in my heart 😉 #smooth

What does this have to do with anything?  Similar to Mario and Luigi, it’s easy to assume that bravery and heroism looks like the outwardly confident person who saves the day.  However, this isn’t the only way to be a hero.  Often, the real hero is the one who faces their own fears, their own personal demons, and keeps moving forward.  This is the person who says, “This is going to be an uncomfortable discussion, AND I’m going to lean into it anyway.” or “I’m afraid of this challenge before me, AND I’m still going to tackle it.”  Whenever you feel fear in your life, I hope you’re like Luigi.  I hope you allow that feeling to wash over you, AND still find a way to take a step forward.

The challenge: How can you better embrace your inner Luigi to be brave in the midst of fear?

Have a jolly good day,

Andrew Embry

Super Mario, Super Stars, and Invincibility

This week I’d like to kick off a series inspired by the Super Mario Brothers video game series.  This week is about Mario, Super Stars, and invincibility.

Super Stars have been a staple of many Super Mario Brothers games.  Once Mario grabs a Super Star, he becomes faster and INVINCIBLE, able to run through bad guys and projectiles without taking any damage.  The only problem is that the Super Star is NOT permanent.  The moment you activate a Super Star you only have a few seconds before the effects wear off.  While the Super Star might provide a temporary boost, it’s not enough to get you to your ultimate goal.  Sooner or later you become vulnerable again.  If you keep trying to run through bad guys and obstacles the way you did when you were invincible your character will get hurt and eventually lose.  Once you’re vulnerable again, you have to engage with the challenges instead of being able to hide behind the mask of invincibility. 

How does this connect with anything?  Similar to Mario, I’ve had periods of time where I make myself invincible.  I convince myself that I can’t be hurt.  I convince myself I don’t get tired.  I shut my mind off to anything unpleasant and just keep pushing forward running through anything and everything in my path.  At the same time, I ignore all that is truly happening around me and the impact it has on me.  Do you ever do this?

I don’t think invincibility is all bad.  There are times when we need that Super Star invincibility.  There are times when we need to just plow forward for short bursts to get through something.  At the same time, we can’t be invincible forever.  Sooner or later, we have to remove the mask of invincibility and engage with life’s challenges as vulnerable people.

The challenge: Do you accept that you can’t always be invincible?  How will you embrace the challenges of life as a vulnerable human?

Confession: I don’t know about you, but life has been extra crazy lately.  I feel I’ve been tapping into invincible star power to push through for a few weeks.  Now, I can feel that invincibility fading.  When I was younger, I’d ignore that sign and run myself into the ground.  But now, I’m already trying to make mental space to slow down, regroup, rest, and figure things out.  If you’re feeling like your Super Star power is fading out, I hope you make room to rest and recover too.

Have a jolly good day,

Andrew Embry

Remembering Your Strength to Move Forward (2-16-22)

Last week was about embracing the not so polished human side of things.  This week is about remembering your strength.

While I had a lot of fun doing the Abominable Snow Race, it was also cold, challenging, and exhausting.  At the end of the first lap I had spent 2.5 hours outside running/hiking and doing obstacles.  I rested for a moment to drink water, eat food, change out of wet socks, and change my frozen gloves.  This is when the tiredness set in.  For a moment, I wondered if I had enough to go and complete the second lap.  That’s when I told myself, “Dude, get up and go.  You got this.  You once ran a 5 hour marathon in 36 degree whether where it rained on you almost the entire time.  You’ve spent the last few months waking up and running outside even if the temp/windchill is below zero.  You’ve intentionally worked out on tired legs, so you’d be ready for this moment.  You just finished lap 1.  You know exactly what you are in store for, and you know you have the strength to do this.  Go!”

What does this have to do with anything?  Sometimes a challenge can seem daunting.  Sometimes we get tired.  This is when the doubt creeps in and we wonder if we have the strength to keep going.  This is the moment when I want all of us to remember our strength.  Throughout all of our lives we have a history of falling AND rising, of finding the strength to keep going.  That’s what being human is.  Remembering how our strength got us through one tough thing in life can give us the confidence to get through another.

Here are a few examples of this in action.  When I get nervous about presentations (and yes this happens) I tell myself, “Dude, you get up on stage and perform poetry bars where people judge you as you share personal things with them.  People have given you low scores and they don’t even know you.  If you can survive that, you can survive any conversation with a senior leader about numbers and marketing.”  When things get hard I look back to other roles and remember I did things in them that everyone had once told me were impossible.  If I could do impossible then, I have the strength to do it now.  When I’m stuck in a soul crushing situation going through zillions of annotations on a tactic, I remind myself that one time I ran/hiked in the snow while doing obstacles for about 5 hours, so I’ll probably survive this right now 😉

The challenge: When life gets hard, will you remember your strength?

Have a jolly good day,

Andrew Embry

The Not So Polished Human Side of Things (2-9-22)

Last week we looked at giving yourself permission to not be perfect.  Let’s continue that theme by giving ourselves permission to share the not so polished human side of things. 

This is from lap 2 of the Abominable Snow Race. On the first lap I scaled the 8 foot wall like a pro. Not so smooth this time.  I misjudged the distance, swung my leg incorrectly, and got stuck in a painful position.  If you zoom in, you can see me dying on the inside from the pain or as my cousin said, “I can see your soul leaving your body.”  It took me 30 seconds or what felt like 1 hour to shimmy my other leg over and slide down the wall.  I was hurting.  It was ugly.  But I made it. #bestphotoever

Whether or not you’ve ever done an obstacle course race, we have all been in some version of this moment from the picture on the right.  Everything is going smoothly, and then bam it turns painful and awkward in a heartbeat from a trip, stumble, or our minds just blanking.  We’ve all been there.  You can probably picture that moment in your mind right now.  I hope you chuckle when you do.  Sharing this story doesn’t make me look cool.  It’s not a flattering photo.  However, it is one way of showing I’m human.  It is one way of helping us all connect to the fact that we are all human.  I’d hope that by sharing something like this, it might make you feel a little comfortable sharing the human side of you whenever you’re around me.

What does this have to do with work?  Have you ever been around a co-worker who only shows you the polished side of things?  Have you ever been around a leader like this?  I don’t know about you, but I have a real hard time trusting people like that.  I have a hard time being open about my thoughts and feelings.  If the leader never shows that they are human, how can I be expected to show that I’m human?  Now, am I saying that everyone needs to share a painful picture of them getting stuck on an 8 foot wall?  No.  What I am saying is that it would be great if we all felt comfortable to share a bit of us that makes us human.  This could mean sharing stories of our mistakes, flaws, joy, love, passion, and anything that gives an insight into who we are as people.  These are the actions that create the environment where humanity can be shared. 

The challenge: How are you sharing the not so polished human side of you?  What are you doing to give people a place where it’s safe to show they are human?

Have a jolly good day,

Andrew Embry

Running YOUR Race and the Permission to not be Perfect (2-2-22)

This week I want to kick-off a series inspired by obstacle course racing hobby.  We’ll start with giving people permission to not be perfect and running YOUR race.

This past weekend I completed the Abominable Snow Race.  I did the Yeti Challenge consisting of 2 laps of the course which equals 11.6 miles of running/hiking through snowy forests with a lot of hills, 48 obstacles, cold temps (3 degrees at the start and a high of 20), and about 5 hours for me to complete.  This is the longest obstacle course race I had ever done, so I was nervous leading up to it.  Alice, my wise 9 year old daughter, gave me a pep talk.  She said, “This isn’t about winning, dad.  This isn’t about getting every obstacle right.  You just have to do your race at your pace.  That’s all you got to do.”  I had never had any delusions of winning.  Still, I was putting pressure on myself to have the perfect race, to ace every obstacle, to be fast, and to put in an awesome performance.  Alice’s words were exactly what I needed.  They gave me permission to not be perfect.  They were a reminder that this wasn’t about anyone else.  This was about me and my growth.  As I did the race, I failed 8 obstacles, was so much slower than I wanted to be, and dang was it ugly.  BUT, I ran my race and I FINISHED!  While I’m still sore, I’m also incredibly proud of myself because I couldn’t have done this a few months ago.  My effort and my growth is what matters, not perfection. 

How does this connect with work?  I don’t know about you, but sometimes I get concerned with being perfect.  I become obsessed with this idea that a mistake or a flaw will negate everything I do.  These thoughts paralyze me.  Do you ever feel that way?   Throughout my life, I’ve realized I don’t need to be perfect.  I just have to be willing to try.  I have to be willing to keep moving, even if the journey if filled with mistakes.  Vulnerability moment.  I’m trying to figure out my newish role, especially in the midst of business units merging together.  There are new processes, changes, and problems popping up from every direction.  I started to feel a bit like a failure, because I wasn’t perfect with all these things.  The other day I spoke to my boss and said, “Am I doing okay?  I just feel like there’s all this stuff right now that I don’t have a handle on.  Should I?  It just feels like I’m messing stuff up, like I’m not good.”  Similar to Alice, my boss more or less said, “You’re doing fine.  You can’t expect to be perfect right now with all this stuff popping up.  You’re good.  Keep moving forward.”  It was permission to not be perfect.  It was permission to not have everything figured out, and that made all the difference.  It was a reminder to keep moving forward.  It was a reminder to focus on my effort and my growth, because those are the things that will get me to where I want to go and help me become who I want to be.

The challenge:  Are you giving yourself permission to not be perfect?  Are you giving other people permission to not be perfect?  Are you running YOUR race?

Have a jolly good day,

Andrew Embry

How does this behavior serve/benefit me? (1-26-22)

This will be the last in the series of things to reflect on as we kick off 2022.  We’ve reflected on our one word/phrase, how to build a surge protector for ourselves, and whether the goals we have are the ones we want or the ones we think we should have.  Part of achieving our goals is changing our behaviors.  This week we will look at behaviors and understand how they serve us to determine if they are the right ones for us.  This blog is longer than usual. I’d ask that you sit with this a bit.

This entry is inspired by a Tim Ferriss podcast episode “#554: Jerry Colona- How to Reboot Yourself and Feel Unrushed in the New Year”  During the podcast Tim and Jerry were discussing how difficult it is to change behavior, and Jerry shared two questions we need to work through before changing behavior that struck me.  How does this behavior serve/benefit me? How am I complicit in creating the conditions I say I don’t want? 

Let’s look at a personal example.  I stress eat too much junk food sometimes after a tough day.  Does this sound familiar?  I know this gets in the way of my goal to be stronger and move better.  I know that stress eating junk makes me not feel so great by the next morning.  I still do it though.  How does this behavior serve me?  The behavior serves me by giving me an escape, a distraction, a quick hit of happiness after a long day.  If that’s the case, then I need to find some other method of decompressing and gaining happiness after a tough day that doesn’t result in me eating junk food.  How am I complicit in creating the conditions I say I don’t want?  If I stock up my house with junk, it’s easier to eat.  I can’t eat junk if it’s not there in the first place.  With all that said, I still enjoy dessert and junk food from time to time.  The difference is that now when I have it, I’m doing it to enjoy life vs. as a way to deal with stress.

What about a work example?  We often talk about how we work in a meeting heavy culture, and that all of these meetings aren’t usually the best use of our time.  Since we spend so much time in meetings, we can’t get other work done during normal working hours, so then people put in extra hours at night.  Why would we do something that is so obviously not effective? Let’s work through a few questions to find out.

How does this behavior serve/benefit me?  Meetings serve us in several different ways.  Some are positive and some are not.  Meetings give us a chance to collaborate.  Attending meetings makes us feel included, which is important in a culture that often prioritizes consensus over other things.  Having meetings on calendars makes us feel busy, and being busy is a status symbol.  Meetings save us short-term effort.  Think about all of the times you’ve attended a meeting and thought, “This could have been an email.”  Well, throwing a meeting on a calendar and talking requires less intentional effort than clearly communicating through other channels.  Meetings also give us the safety net that at least people were exposed to the message, because we all know many folks don’t read their emails.  Does any of this ring true?  Look at all the purposes the meetings serve: including folks, saving short-term effort (even though it wastes more energy long-term), status of being busy, a feeling of safety, the perception of communication occurring, and moreIf we want to change this behavior of having too many meetings, then we need to solve for how having too many meetings currently serves/benefits us.

How am I complicit in creating the conditions I say I don’t want? How often do we schedule meetings that could have been an email?  How often do we host meetings where we lack clear objectives, agenda, and knowledge of how we are precisely going to run the meeting?  How often do we accept meetings when they lack clear objectives?  How often do we want to be part of a meeting when we really don’t need to be there?  How often do we not send follow-ups to relevant parties, keeping them informed in case they aren’t able to be at the meeting?  I’ve been guilty of doing all of those things.  Have you? 

Here’s the thing, we don’t have to be complicit in any of that.  We can hold ourselves accountable to not partake in those behaviors.  We can also hold each other accountable by asking for clear objectives and who really needs to be at a meeting.  We can also be clear about communication preferences.  As I meet with cross-functional partners I explain to them that wasting time is a huge pet peeve of mine.  I’m very clear.  Don’t read slides at me.  Send them to me ahead of time to process, so we can talk about them.  Send me the questions you want me to think about.  I’ll come prepared and if I don’t, I give them permission to call me out on it.  The only reason why this meeting culture continues is because we are ALLOWING it to do so.

The challenge: Think of a personal or work behavior you’d like to change.  How is that behavior currently serving/benefitting you?  How are you complicit in creating the conditions you say you don’t want?

Bonus: I’d also recommend you listen to this podcast episode from Tim, “373: Jerry Colonna- The Coach with the Spider Tattoo

Have a jolly good day,

Andrew Embry

Are those goals you want or goals you think you should have? (1-19-22)

Last week was about surge protectors and putting things in place to ensure you won’t be overloaded.  This week is about deciding whether your goals are ones you want or goals you think you should have.

For years, whenever I started the new year I would set over the top goals like, “This is the year I: get ripped, read 50 classic literature novels, stop eating out, and/or only buy essentials so I can save every cent.”  On the surface, these all sound like nice things.  The issue is that these aren’t really my goals.  These aren’t outcomes that I really want to achieve.  These are goals I think I SHOULD have, because these sound like goals that “good” people have.  If I don’t have those same goals, aren’t I less than the “good” people?  Does this sound familiar to you?

Truth be told, I don’t actually want any of those goals I’m should to have.  I don’t necessarily need to be ripped with a six pack.  I want to get stronger and I want to move better.  I enjoy reading, but I don’t need to read 50 classic literature books.  I just want to read more often, because it brings me joy and I’ll read whatever I like whether it’s silly, serious, graphic novels, or business books.  I don’t need to save every penny and pass on eating out.  I want to be more intentional with my money, but I work to live, so I’m okay with spending money to enjoy life.  I don’t need their goals.  I need to know what mine are.

What does this have to do with work?  Earlier in my career I wanted to climb the corporate ladder, run things, lead the company, be THE guy.  Part of the reason I wanted those things is because I thought I was supposed to want them.  Getting to that level is what I thought success looked like.  Getting to that level meant I was talented and worth something.  Have you ever felt like that?  As I’ve grown more comfortable with who I am and what I want in life, the goals I thought I should have are not the same goals I actually want.  I’m never going to be a VP, and no offense to any VPs who read this, but I don’t have a desire to be one.  It doesn’t look like my jam.  While I don’t want to climb to the top of the ladder, I do still want to grow.  I want to have the opportunity and responsible of officially leading a team.  I want to continue to have broader impact as I deepen my expertise in marketing and market research.  I want to continue to find ways to influence and improve the culture across the organization.  Those are the things I want to achieve.  I’m not sure where my career will take me, but I do know it will be driven by goals that are MINE and not by goals I’m supposed to care about.  I hope yours does too.

The challenge: As you look at your goals, are they the ones you want or the ones you think you should have?

Have a jolly good day,

Andrew Embry