
Last week was about doing dope poems. In order to be able to perform dope poems, you have to not only choose the right words, but you have to be able to hit on the right emotions. I’m sure you’ve all heard the term wordsmithing, where you are focused on finding the right words for a given communication. This week I want to challenge us to do more emotionsmithing (New word in the dictionary of Andrew).
A wordsmith is an expert in the use of words (Dictionary app). Wordsmithing is the action of editing a document and trying to find the perfect word for a specific situation. An emotionsmith is an expert with the ability to leverage emotions in order to get people to think, feel, or do something (Andrew dictionary). Where a wordsmith would ask, “Is this the word we want?” an emotionsmith would ask,
“Does this communication drive the emotions we want to drive?” When I write poems, I try to emotionsmith things first. I ensure that the poem is evoking the emotions I want the audience to feel. Only after I feel like I am clear on what emotions I’m trying to stir do I ever go back and wordsmith. I’ve had to redo entire poems, not because the words were bad, but because the emotions weren’t right. Likewise, I have written a lot of poems and told a lot of stories where the words weren’t particularly fancy, but the emotions were right on point. The audience never cared that the words were basic. The audience just cared that they felt an emotional connection.
So what does this have to do with work? I’m guessing we’ve all been involved in some wordsmithing where we painstakingly edit a powerpoint slide or Word document. Now sometimes wordsmithing is important, but how often do we wordsmith and spend countless hours on something that doesn’t really matter in the grand scheme of things? Instead of always focusing on wordsmithing I wish we would spend more time emotionsmithing. When you create any communication, either internally or for customers, are you clear on what emotion you’re trying to drive?
Embry example: I work in market research. When I do readouts I don’t just think about data. I think about the data and the story and the emotions these create. I ask myself, how should my business partners feel about the results of this? Should they be surprised? Should they feel confident we are moving in the right direction? Should they feel worried, because something is sneaking up on them? Should they feel this is easy to implement? Should they feel concerned, because there are significant hurdles? I emotionsmith first, and then work on finding the right words to convey this idea.
The challenge: Are you emotionsmithing AND wordsmithing?
Have a jolly good day,
Andrew Embry


